Supporting clients with cloud-connected technologies
The Company also has the ability to provide 24/7 support via its Customer Care Portal and training via its online learning platform IMDEX Academy.
IMDEXHUB-IQ™ is an award winning cloud-based web portal that collects, stores and provides critical operational data. The portal has built in QA and secure data protection at the time of collection through a validated chain of custody. IMDEXHUB-IQ™ has revolutionised the transfer and real-time accessibility of subsurface data – on site or in the office and can be accessed from any internet connection to a smart phone, tablet or PC. All of IMDEX’s latest downhole instruments are connected to IMDEXHUB-IQ™.
Case Study - REFLEX solution increases productivity, accuracy and saves money for Randgold Resources
IMDEX MUD AID™
When a drilling fluids specialist can't be on site full-time, an automated system can help measure and monitor drilling fluid properties. IMDEX MUD AID™ is a remotely monitored, automated in-field diagnosis unit, designed to help manage and optimise drilling fluid processes.
The unit live-samples drilling fluid and tests project specific properties. This data is then presented in real-time allowing the operator to optimise the drilling program. IMDEX MUD AID™ integrates with IMDEXHUB-IQ™ for complete visibility anywhere and at any time throughout the operation.
IMDEX ioGAS™ is a leading exploratory data analysis software application developed specifically for the resources industry. The application provides a wide range of accurate visual analytics and advanced quantitative tools to obtain greater insight into the underlying structure of subsurface data.
AMC MUD CALC™
AMC MUD CALC™ is an app developed as the go-to-guide for optimising drilling fluids. The calculators and guides are based on proven formulas and industry best-practice. AMC MUD CALC™ can be customised by region, language and metrics.
Customer Care Portal
IMDEX’s Customer Care Portal provides 24/7online support for clients. The Portal also includes a Knowledge Centre for access to useful articles and resources.
IMDEX Academy is committed to facilitate learning; supporting you to be at the forefront of the latest market lead technologies. IMDEX’s e-Learning portal, offers practical training on the company’s solutions and individual product offerings.
The training platform offers a range of courses and training programs, from e-Learning tutorials, videos and assessments through to self-help webinars. This and a wealth of free resources are available for the user.
We hope you enjoy your IMDEX Academy training experience.