Central to IMDEX’s value proposition for clients is its cloud-based technologies and software that enable access to real-time data and the ability to work remotely, more efficiently, securely and safely.

As the Coronavirus (COVID-19) pandemic continues to evolve, we understand many of our clients are now working from home. At IMDEX, we are committed to supporting your business continuity and we are doing everything we can to make working remotely or in an adapted environment easier. As a valued client, you can access IMDEXHUB-IQ™ for free or take advantage of our free trial period for a range of IMDEX remote working technologies.

The Company also has the ability to provide 24/7 support via its Customer Care Portal and training via its online learning platform IMDEX Academy.

IMDEXHUB-IQ™

IMDEXHUB-IQ™ is an award winning cloud-based web portal that collects, stores and provides critical operational data. The portal has built in QA and secure data protection at the time of collection through a validated chain of custody. IMDEXHUB-IQ™ has revolutionised the transfer and real-time accessibility of subsurface data – on site or in the office and can be accessed from any internet connection to a smart phone, tablet or PC. All of IMDEX’s latest downhole instruments are connected to IMDEXHUB-IQ™.

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Case Study - REFLEX solution increases productivity, accuracy and saves money for Randgold Resources

IMDEX MUD AID™

When a drilling fluids specialist can't be on site full-time, an automated system can help measure and monitor drilling fluid properties. IMDEX MUD AID™ is a remotely monitored, automated in-field diagnosis unit, designed to help manage and optimise drilling fluid processes.

The unit live-samples drilling fluid and tests project specific properties. This data is then presented in real-time allowing the operator to optimise the drilling program. IMDEX MUD AID™ integrates with IMDEXHUB-IQ™ for complete visibility anywhere and at any time throughout the operation.

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IMDEX iOGAS™

IMDEX ioGAS™ is a leading exploratory data analysis software application developed specifically for the resources industry. The application provides a wide range of accurate visual analytics and advanced quantitative tools to obtain greater insight into the underlying structure of subsurface data.

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AMC MUD CALC™

AMC MUD CALC™ is an app developed as the go-to-guide for optimising drilling fluids. The calculators and guides are based on proven formulas and industry best-practice. AMC MUD CALC™ can be customised by region, language and metrics.

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Customer Care Portal

IMDEX’s Customer Care Portal provides 24/7online support for clients. The Portal also includes a Knowledge Centre for access to useful articles and resources.

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IMDEX Academy

IMDEX Academy is committed to facilitate learning; supporting you to be at the forefront of the latest market lead technologies. IMDEX’s e-Learning portal, offers practical training on the company’s solutions and individual product offerings.

The training platform offers a range of courses and training programs, from e-Learning tutorials, videos and assessments through to self-help webinars. This and a wealth of free resources are available for the user.

We hope you enjoy your IMDEX Academy training experience.

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